Now Hiring - Retail Sales Associate -OR- Lead Associate in Glen Allen, VA

The UPS Store is a leader in our industry with over 5000 locations nationwide making it the largest print and pack & ship retailer in the nation. Located in the Innsbrook at Glen Allen, locally owned and operated, we're now hiring to help us keep growing.

Our associates enjoy a nice work environment, flexible scheduling with excellent work-life balance. We also provide comprehensive on-the-job training to ensure you can operate in the store with confidence and competence.

Please note that The UPS Stores are independently owned and operated. This is not UPS corporate job. It is a retail store position, NOT a warehouse or corporate position.

We're looking for Retail Sales Associate or Lead Sales Associate (Shipping & Packing Associate) for an established, fast-paced local franchised UPS Store to contribute to the success of our business. We're looking for a dynamic person with great communication and interpersonal skills and the ability to multi task. The successful candidate should be great at customer service and computer skills. In addition, candidate must be outgoing, friendly, work independently, multi-tasking and loves to work with public.

As Retail Sales Associate, you are responsible to deliver world-class customer service to all retail customers. He/She receives and processes packages for courier shipment, operates copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options. The Associate exhibits confidence by knowing best practices as related to the industry. The ideal Center Associate candidate will have retail sales experience, strong computer and internet skills, a high school diploma/GED, a friendly and genuinely helpful demeanor, a professional appearance, and will be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
-OR-
As Lead Sales Associate, you are responsible to help run day-to-day operations for this retail location. He/She may be required to open and close the center, help manage productivity and assure world-class customer service delivery of the team, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Center Manager and provided to the franchise owner. The Assistant Manager is involved with profit/loss, continuous improvement, service delivery levels, personnel management, and business development. The ideal Assistant Center Manager candidate has a high school diploma/GED (college coursework or degree desired), two years retail store operations experience, strong supervisory/managerial skills, excellent computer/Internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the Center Manager attain defined targets. He/She will have a dynamic personality and can help motivate a team to optimize performance.

Requirements:
- At least have high school diploma or equivalent.
- Fluent English-speaking and writing skills
- Minimum 1-2 years previous retail customer service/sales experience.
- Friendly outgoing attitude, fast learner, with attention to detail a must.
- Prompt, reliable, and responsible.
- Strong communication - verbal/written and phone skills, including strong spelling and math skills.
- Strong computer skills (including Microsoft Office, Adobe, Emails, Internet etc.).
- Familiar with POS /cash register systems, copiers, scanners, and fax machine.
- Able to lift 25+ lbs on a regular basis with or w/o assistance. Ability to stand for extended periods of time. Manual hand dexterity to operate POS, copiers, and complete customer paperwork.
- Must have valid driver license and reliable transportation.
- Willing/able to work a flexible schedule with availability to work all necessary scheduled shifts, including weekends
- Have the ability to get Notary

Preferred:
- 1 to 2 years retail shipping store experience (UPS Store, FedEx, PostNet, etc.)
- Document services job experience (Staples, FedEx, OfficeMax, etc.)
- Graphics design experience (Adobe and Publisher applications etc.)
- General packing and shipping experience
- Ability to up-sell and cross-sell
- Sales/Marketing experience preferred.

Store Hours of Operation:

Mon-Fri 8:00am - 7.00pm, Sat 9.00am - 5.00pm, Sun 10.00am - 3.00pm

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Employee discount

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• Glen Allen, VA 23060: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Can you perform the physical tasks associated with the job?
• When can you begin work if you are selected for this position?
• Are you willing to follow The UPS Store's rules and policies including uniform code all the time while in the store?
• Have you employed at The UPS Store (or any shipping/packing/print store) before?

Education:

• High school or equivalent (Required)

Experience:

• Retail customer service: 1 year (Required)

Work Location: One location